ALL COMPLAINTS
order update (multiple times)
return
exchange
refund
TIER 1 should educate customer to send their concern to orders@vehicle-accessories.com.au having their order number or eBay ID as the subject
and it will be attended to accordingly.
Hi CX,
My name is (agent). You have reached the sales department. To better assist you, you must send your concern to orders@vehicle-accessories.com.au having their order number or eBay ID as the subject and your concern will be attended to accordingly.
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INTERNAL PROCESS
ALL complaints will be handled by Lyndsay. Lyndsay will filter the concerns.
Should be handled by Lyndsay and Danica, if not able to to direct the concern to Camille.