EQUIPMENT & ACCESSORIES TO SUIT YOUR LIFESTYLE.
Vehicle Accessories is the leading discount store for all your roof rack, tow bar, 4WD equipment, caravan and RV, tradesman Van, Trucks and UTE accessory needs.
With some of the world's best brands and products available.
Lifestyle options are the key to our range of equipment and accessories.
We offer off the shelf products to suit your family sedan, station wagon, all-wheel drive or 4wd vehicle.
We also offer a vast range of tradie accessories to suit your work Van, Trucks and UTE.
With all the brands at the best possible prices we are the one stop shop for all your lifestyle needs.
Office Location:
Vehicle Accessories Group Pty Ltd Suite
610/12 Century Circuit Baulkham Hills NSW 2153
Warehouse Address:
56 Chard Road Brookvale NSW 2100
CEO/Owner:
Tony Bulic
Partners:
Brad Avis
Charles Manfredi
CSR/Team Leader CSR
Camille Nato
Danica Bucad
Lyndsay Nato
Internet Marketing:
Melody Delos Reyes
Back-End:
Vecca Marcelo
Admin (Assistant):
Cesarina Capio
Sales Team:
Nikko Pioquid
Jonel Dalangin
Drixy Gacad
IT:
Jinesh Bose
BnR Manager:
Mark and Cam
Key Roles: CSR
* Website Support
o Chat
o Video
o Call
o Remote Support
* Email - Receiving and Replying to Customer Concerns
* Phone - Calling CX and Suppliers
* Confirming orders
Team Leader
* Support CSR
* Order Status check at least 3x a week
* Call Suppliers
* Creating SOP and Process
* Weekly Coaching with CRS
* Chat, Video, Call and Remote Support
* Email - Receiving and Replying to Customer Concerns
* Phone - Calling CX
Main Tools: (links for all tools)
Call.Center - phone system
>Log ins to be provided by Tony
Acquire - Chat Support System
Freshdesk - Email/Ticket System
https://zodiacconsulting.freshdesk.com/a/tickets/filters/new_and_my_open
Ebay Sales Emails
https://www.mail.com/int/#.1272-header-navlogin2-1www.ebay.com.au
VA Admin (sales)
Supplier Sites:
* http://www.haymanreese.com.au/
* https://www.thule.com/en-us/us